Ship from Global（1-3 days for processing)

* The shipping time is an estimate based on the date the order is paid for, but the actual shipping time may take longer than expected due to reasons such as invalid address(es), customs clearance procedures, or other causes.

If you found that:

1) your package has not been delivered within the specified time;

2) the tracking information shows that the package has been delivered but you have not received it;

3) your package includes missing/incorrect items

Pease contact customer service within 90 days of the order date so that the aforementioned issues can be addressed. For other orders, products, and logistics-related issues, make sure to contact customer service within 180 days of the order date.

* Please click the "Confirm Delivery" button within 6 months (from the date of shipment). After that, the button will turn gray and cannot be used to get additional points.

During sale and promotions periods, the delivery time of your package(s) may take a little longer. Thanks for your patience. Please go to "My Orders-Track" to track your order.